Instructions for enabling incoming and outgoing e-mail globally for the Sharepoint web sites on IIS, 2008.
Note: These instructions were specifically written for SBS 2008.
For SBS 2008, do NOT install the SMTP service as described on the Sharepoint admin page. You will mess up your incoming Internet e-mail.
1. Open Sharepoint Admin 3.0
Start --> Administration Tools --> Sharepoint Administration 3.0
Note: There are two tasks where you can read the tasks and then follow the link in each task. When clicked the links will take you to the forms I am detailing below.
2. Verify the Servers in Farm:
Click Operations --> Click Servers in Farm.
You should see two sets of entries:
a. The first will be your server (e.g. SBSExch1). It will contain multiple services, one will be "Windows Sharepoint Services Incoming E-Mail".
The service will be running.
b. The second will be an entry that says SharepointSMTPServer. It contains one service, "Windows Sharepoint Services Outgoing E-Mail".
It will also be running.
Note: for "b" above, according to MS support, you can put in your server instead.
3. Setup the Outgoing E-Mail settings:
4. Click Operations --> Outgoing E-Mail Settings.
5. Complete/confirm the following fields:
a. Confirm the Outbound SMTP server: SharepointSMTPServer (or server, e.g. SBSExch1)
b. Add the e-mail address: CompanyWebAdmin@SBSExch.local (example)
c. Add the reply address: CompanyWebAdmin@SBSExch.local (example)
Click OK.
6. Setup the Incoming E-mail settings:
7. Click Operations --> Incoming E-Mail Settings.
8. Complete/confirm the following fields:
a. Enable sites on this server to receive e-mail? Yes
b. Settings mode: Advanced (Automatic is dimmed out in SBS.)
c. Incoming E-mail Server Display Address: [ mylist@ ] CompanyWeb (example)
d. E-mail Drop Folder: c:\inetpub\mailroot\drop
Note:
Our drop folder did not exist. We had to create the drop folder. That meant that that folder also did not have permissions correct. Then we had to change the permissions on the drop folder so that the Network Service account had create, modify, create folders, delete access to the new drop folder. If you mess up specifying the drop folder location, the Event log will have WSS errors every minute as it tries to check the nonexistent folder.
Yes, you don't use the service that is listed in the Servers in Farm view. You still do a drop folder.
9. Send an e-mail test.
Open up the SBS Incoming E-mail queue in the Exchange Management Console.
Open up the drop folder.
Send the e-mail and confirm it when through by watching.
If nothing seems to have happened you may have made it through to nowhere. If you send an e-mail, but no Sharepoint site is setup to catch the e-mail, it goes into a nothing black hole.
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