Issue:
You want to remove somebody's mail account. How do you do that as user removals are integrated into AD. There are two options "Disable" and "Remove".
The Difference:
In Exchange 2003, with the Exchange Manager, when we disconnected a mailbox from a "recipient object", it would delete the mailbox in the Exchange System Manager but it would not be deleted until the deleted mailbox retention period is reached for the mailbox store. (The default was 30 days.) The disable account 2003 option was "Remove Exchange Attributes".
In Exchange 2007, perform either a removal or addition via AD.
1. ADUC --> Microsoft Exchange --> Recipient Configuration --> Mailbox.
2. Select the user.
3. Right-click and you have two options: Disable and Remove.
If you choose remove, the dialog will say:
"Removing the mailbox will remove the Windows user object and mark the mailbox in the database for removal. Are you sure you want to remove '<username>'?"
(Exchange shell remove-mailbox cmdlet does the same thing.)
If you choose disable, the dialog will say:
"Disabling the mailbox will remove the Exchange properties from the Windows user object and mark the mailbox in the database for removal. Are you sure you want to disable '<username>'?
(Exchange shell disable-mailbox cmdlet does the same thing and gives suspend option, too.)
A Remove:
1. Removes the user account from AD. The user is deleted.
(Did that by accident? See support doc 840001 to restore a deleted user accounts and group memberships)
2. The mailbox is marked for deletion until the default mail retention period is reached (30 days, still).
A Disable:
1. Leaves the user in AD. The user is not deleted.
2. Removes from the user their Exchange attributes so they are no longer an Exchange user.
3. The mailbox is marked for deletion until the default mail retention period is reached (30 days, still).
IMPORTANT NOTE FOR SBS 2008:
Don't use these instructions. SBS 2008 has been "customized" to use the SBS Console instead: http://technet.microsoft.com/en-us/library/cc766583%28WS.10%29.aspx
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