Attachments Open/Edit Issue w/ Outlook Web Access (OWA) 2010

Mindwatering Incorporated

Author: Tripp W Black

Created: 12/18/2012 at 05:03 PM

 

Category:
Microsoft Server
Mail / SMTP

Issue:
Users on Windows on XP (IE8) and Windows 7 cannot open and edit attachments when using OWA. The issue is independent of workstation policy restrictions and tied to the MS Exchange user account. Issue does NOT affect non-Domain use at home or via Macintosh.

Solution:
For this issue, the policy is actually part of the Mailbox Policy settings.
Exchange Management Console (EMC) --> User Account --> Account Properties (dialog) --> Mailbox Features (tab) --> Outlook Web App Mailbox Policy field --> Set to Default, from not defined.


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