Gather vRA/vRO Log Bundle with vRA 8.10

Mindwatering Incorporated

Author: Tripp W Black

Created: 01/20/2023 at 12:36 PM



Gather a log bundle for VMware support engineer for a vRA cluster.

With no VAMI, we generate by remote SSH into appliance.

1. Create the Log Bundle:
$ ssh
<enter password>

root@vraappliance [ ~ ] vracli log-bundle
<wait for a few minutes, and view name output on last line>
The log bundle /home/root/log-bundle-20230101T112323.tar is now available.

2a. Using a file-transfer program, download the file to the local workstation.
2b. Delete the file from the appliance after transfer.

3. Upload to, using the SR from the email.

With vRA 7.6:
# vcac-support
(This does a single node.)

# vcac-config log-bundle
(This one does a cluster gather. However, it's broken with the JNI VMware patch, and only returns partial logs. Since 7.6 was near end-of-life, it was "best effort" limited.)

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