Error When Connecting to Server: Unable to Find Path to Server

Mindwatering Incorporated

Author: Tripp Black

Created: 12/14/2010 at 07:58 AM


Using Lotus Notes
Issue Troubleshooting

Error Message:
"Unable to find path to server".

This error message is somewhat nebulous. What it typically means is that the Notes client thinks the server exists or it knows how to get there, but then cannot. Typically this is an issue where DNS and/or connection documents exist, but they are possibly incorrect -- No CORRECT connection document and no DNS resolution, For example, the DNS IP address resolved is not a Domino server -- the server doesn't answer as it's not there at the IP resolved is incorrect or the network to that server has gone down.

Use the Trace utility to see what DNS name or connection document the Notes Client is trying to use. To get to the Trace utility, do:
File --> Preferences --> User Preferences --> (In dialog) Ports --> (In dialog) Trace button.

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