BlackBerry Sync to a Outlook Public Folder

Mindwatering Incorporated

Author: Tripp W Black

Created: 12/10/2008 at 10:48 AM

 

Category:
Exchange
Troubleshooting

Task:
Want to sync Corporate Contacts list in public folder in Outlook to BlackBerry device.


Solution:
Can be synced via wired sync on the PC. Cannot be done wireless.

Obsolete Links:
www.blackberry.com/btsc/KB13369

For instructions on wired synching of contacts:
www.blackberry.com/btsc/KB13073


Workaround:
If you do not have hard deletes on, you can do a "trick".
1. You can first copy or create the contact in your contacts folders.
2. Wait a bit and verify it synched with the BB device.
3. Then copy/move it back to the public contacts folder.

Note:
If you copied it from the public folder, don't just delete it to your trash folder. BES can see it move there. You must hard delete it.


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