BES Installation Cheatsheet:
Source:
Part of a BlackBerry forum thread referencing another forum post.
The instructions on the BlackBerry web site, are in my opinion, a little more thorough, overall.
However, in my opinion, these instructions contain more "real world" steps at the beginning and end that the BB Pro and BES setups leave out.
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forums.crackberry.com/f50/installation-document-258/index2.html
GaryCutri
*******Here is Gary's updated version for SBS 2003 or Domain Controllers
Gary's BES install guide for SBS 2003 or Domain Controller
1. Ensure the port 3101 TCP is open on the firewall (Outbound ONLY).
2. Create a new user called BESadmin and ensure you create a mailbox. Ensure
this user is ONLY a member of "Domain users"
3. Make BESadmin a local Administrator of the server. This is done in AD via
the "Built-in" Administrators group
4. Go to Admin Tools on open "Domain Controller Security Policy" and expand
the "Local Policies" and "User Right Assignment". You need to add BESadmin
to "Log on Locally" and "log on as Service".
5. Open Exchange System Manager and right mouse click on "DOMIANNAME
(Exchange)" and select Delegate Control. Follow the steps and add BESadmin
as an Exchange View Only Administrator.
6. In Exchange manager expand the servers folder and right mouse click on
your server and select properties. On the properties windows select BESadmin
and add the permissions "Administer Mailbox Store, Receive As, Send As"
7. Open Active Directory and from the View menu select "Advanced Features".
Then go to each user that will be added to the BES and open their
properties, go to the security tab and add the user BESadmin and add the
security permission "Send As". (This will overcome some MS patches that
prevent BES sending emails)
8. Log on as BESadmin and install the BES software, normally you just
install "BlackBerry Enterprise Server" as most sites don't use the MDS
services (MDS is a much heavier install). Follow the prompts of the install
and the server will be required to restart half way through the install.
Restart the server and log back on as BESadmin and the install will
continue. (Make sure the Connect Test works and the SRP ID etc is validated
during the install)
9. After the install is finished open BlackBerry Manager, an error will
appear about MAPI client which you can just hit OK. The MAPI setting windows
will appear so just add the server name back in and select "Check Name", if
it resolves just hit OK and the manager will start.
10. Within Blackberry Manager click on Blackberry Domain in the left column
and then the users SERVERS tab in the center section, select your server
within this tab and view the properties below. Ensure that "SRP Status:" is
Connected (This can take a few minutes the first time so refresh the screen
a few times). Once your status is connected you can start adding users.
11. Within Blackberry Manager click on you server name in the left column
and then the users TAB in the centre section, just add a user and the click
on that user. You will see all the users' properties and a drop down menu
called "Service Access" and select "Set Activation Password" and set a
password of "a" for example.
12. Turn on your BlackBerry device and ensure Wireless is enabled. Go into
Then from the home screen go to enterprise activation and enter the users
email address and enter the password that was set in step. Press the track
wheel and select Activate. Within a minute you should get data returned
which indicates the process is functioning correct.
Extra
a. Also ensure you review the IT Policy in BlackBerry Manager. This can be
found in BlackBerry Domain > Global TAB > Edit properties. It is recommended
that in the IT Policy you go into "Device Only Items" and set "Enable WAP
config" to FALSE, this will force user to use the free browser (It uses the
internet connection of your BES server). It is also highly recommended that
you configure a password policy prior to rolling out any handhelds.
b. If you are unable to activate devices wirelessly you can test your
connectivity to Blackberry buy running the following app from the command
prompt:
C:\Program Files\Research In Motion BlackBerry Enterprise
Server\Utility\BBSrpTest.exe
This will send a signal to BB and wait for a response, it this fails check
your firewall settings (open and/or direct port 3101 TCP to you BES server)
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